Last updated: 09012023

 

 

BE What Matters®, LLC (“Company,””we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

 

 

This Privacy Policy governs your access to and use of www.bewhatmattersllc.com, www.forgetlabels.store, www.heydrk.live, including any content, functionality and services offered on or through www.bewhatmattersllc.com, www.forgetlabels.store, www.heydrk.live (the “Website”), whether as a guest or a registered user.

 

 

SECTION 1 – GENERAL INFORMATION

 

 

This policy applies to information we collect on the Website and in email, text(SMS), or other electronic messages between you and the Website.

 

 

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

 

 

 

 

SECTION 2 – INFORMATION WE COLLECT

 

 

When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you take, during your visit.

 

 

  • Information Users Provide To Us. The Website provides various places for users to provide information such as first and last name, address, email address, phone number, date of birth, demographic information, and other contact information . We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, interacting with our chatbot via ManyChat, responding to surveys, search queries on our search feature, registering for services and events, providing comments or other feedback, during customer service transactions, and providing information when ordering a service or product via the Website. We use information you provide to us to improve, provide, personalize, and deliver general and requested services and products; to improve our overall performance; to provide you with offers and promotions; to send relevant information and updates; to respond to your inquiries and requests; and to comply with legal and regulatory requirements, More information about how the Company collects, uses, and protects personal information; as well as information about how to withdraw consent can be found in the preceding and succeeding sections of this Privacy Policy.

 

 

  • Information We Collect Through Automatic Data Collection Technology. As users navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating systems, and your browser type. The information we collect automatically is used for statistical data and will not include personal information. We use data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

 

 

 

 

Why Do We Collect Information?
The Company collects your information in order to record and support your participation in the activities you select. If you register to download a book or resources, sign up for a newsletter, and/or purchase a service or product from us, we collect your information. We use this information to track your preferences and to keep you informed about the services and products you selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.

 

 

  • If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this email, you can unsubscribe at anytime. We include an “unsubscribe” link at the bottom of every email we send. If experiencing trouble with unsubscribing, please email support@bewhatmattersllc.com (all concerns, except for products) OR connect@forgetlabels.store (all product-related concerns) requesting to unsubscribe from future emails.

 

 

  • If you are inside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this email, you can unsubscribe at anytime. We include an “unsubscribe” link at the bottom of every email we send. If experiencing trouble with unsubscribing, please email support@bewhatmattersllc.com (all concerns, except for products) OR connect@forgetlabels.store (all product-related concerns) requesting to unsubscribe from future emails.

 

 

How Do We Use the Information You Provide To Us?
We use personal information for purposes of presenting our Website and its content to you, providing you with information, providing you with offers for services and products, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

 

 

From time to time, we may use the information you provide to us to make you offers to purchase services and products provided by their parties in exchange fro a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.

 

 

From time to time, we may use the information you provide us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

 

 

We use your information to enforce our legal rights in connection with you, our services, our products, and our agreements.

 

 

How Do You Withdraw Consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, requesting to unsubscribe from future emails by:

 

 

Email support@bewhatmattersllc.com (all concerns, except for products) or by mail at
BE What Matters® 777 N. Jefferson St., Suite 408 PMB 1431, Milwaukee WI  53202

 

 

OR

 

 

Email connect@forgetlabels.store (all product-related concerns) or by mail at
OUTSPEAK! Apparel & Gifts LLC. c/o FORGET LABELS®- 777 N. Jefferson St., Suite 408 PMB 1431, Milwaukee WI  53202

 

 

 

 

SECTION 3 – PROTECTION AND SECURE INFORMATION TRANSMISSIONS

 

 

How Do We Protect Your Information and Secure Information Transmissions?

 

 

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. this includes using standard security protocols and working only with reputable third-party vendors. For site security purpose and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

 

 

TEXT (SMS)

 

 

The Company sends texts (SMS) communication to users who opt-in receive messages from the Company via contact forms, placing orders, at check out, during registrations, while making reservations, while setting up an account with us. The Company uses a a third-party cloud communication platform, Twilio, integrated with a third-party chat bot platform, ManyChat, to host the SMS phone number and to send and receive SMS messages from opted in users.

 

 

These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with our personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control this third party’s’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. Please see Twilio’s Privacy Notices. Please See ManyChat’s Privacy Policy.

 

 

 

 

EMAILS

 

 

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our Website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit card information and the sensitive information is never transmitted via email.

 

 

The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our Website, what information is of most and least interest, determining technical design specifications, and identifying system performance of problem areas.

 

 

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our Website, sign up through any of our forms using your email address or make a purchase on Website. For further information see the email policies below:

 

 

  • Email Policies – We are committed to keep your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure. We will maintain the information you send via email in accordance with applicable federal law.

 

 

In compliance with the CAN-SPAM Act, all emails sent from the Company will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our mailing lists so that you receive no further email communication from us.

 

 

Our emails provide users the opportunity to opt-out of receiving communications from us and our parters by reading the unsubscribe instructions located at the bottom of any email they receive from the Company at any time. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the “unsubscribe” link in the email.

 

 

When you opt-in to the service, we will send you a message to confirm your signup.

 

 

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Dr. Katina Fuller-Scott for Dr. Katina. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

 

 

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Dr. Katina. Dr. Katina Fuller-Scott reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Dr. Katina Fuller-Scott also reserves the right to change the short code or phone number where messages are sent.

 

 

Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.

 

 

Your consent to receive marketing messages is not a condition of purchase.

 

 

CREDIT CARDS

 

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

 

  • SHOPIFY (PRODUCT-RELATED INFORMATION ONLY)

 

 

Our products store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 

 

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

 

ARTIFICIAL INTELLIGENCE (AI)

 

 

The Company uses artificial intelligence (AI) as a part of its SMS services and for search queries.

 

 

  • SMS. The Company uses a a third-party cloud communication platform, Twilio, integrated with a third-party chat bot platform, ManyChat, to send and receive SMS messages from opted in users. This third party may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with our personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control this third party’s’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. Please see Twilio’s Privacy Notices. Please See ManyChat’s Privacy Policy.

 

 

 

 

  • CHATBOT. The Company uses a third-party chatbot platform, ManyChat, for interactive chatbots in our social media messengers and that helps design automated conversation flows, manage subscriber lists, send broadcast messages, and integrate various tools and services to enhance our social media messenger marketing efforts. This third party may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with our personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control this third party’s’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. Please See ManyChat’s Privacy Policy.

 

 

 

 

  • SEARCH QUERIES/ASSISTANCE. The Company uses Open AI for search queries and assistance with service and program content deliverables. The Company does not use any personal information during search queries or content assistance when using Open AI. This third party may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with our personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control this third party’s’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. Please see Open AI’s Privacy Policy.

 

 

SECTION 4 – DISCLOSURE OF INFORMATION

 

 

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected. We may disclose your personal information to our subsidiaries, affiliates, and service providers of the purpose of providing our services to you.

 

 

We may disclose your personal information to a third party, including a lawyer, collection agency, or credit bureau when necessary to enforce our terms of service, Payment Terms and Conditions, or any other agreement between you and the Company.

 

 

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assess and/or business.

 

 

We may disclose your personal information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

 

 

 

 

SECTION 5 – THIRD-PARTY SERVICES

 

 

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. We may use third-party services, such as Twilio for SMS integration, to facilitate our chatbot services. These third-party providers have their own privacy policies governing the use of your information. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with our personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

 

 

Third-Party Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

 

 

 

SECTION 6 – COOKIES, WEB BEACONS OR PIXELS AND OTHER SIMILAR TECHNOLOGIES

 

 

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by the other sites.

 

 

Similar to other commercial websites, our Website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the websites visited just before and just after our own, as well as your IP address. The Website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

 

 

Shopify Users. We’ve listed here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 

 

The Company reserves the right to use technological equivalents of cookies, including social media pixels and/or web beacons. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. They are also small graphic data, also known as clear GIFs, that recognize user activity, such as if and how often a user has visited a website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.

 

 

SECTION 7 – AGE OF CONSENT – CHILDREN UNDER THE AGE OF 13

 

 

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases though the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

 

 

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please email support@bewhatmattersllc.com (all concerns, except for products) OR connect@forgetlabels.store (all product-related concerns).

 

 

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

 

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. It is our policy to post any changes we make to our Privacy Policy on this page. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have a current, active and deliverable email address on file, and for periodically visiting our Website and this privacy policy to check for any changes.

 

 

 

 

SECTION 9 – VISITORS’ GENERAL DATA PROTECTION REGULATION RIGHTS (GDPR):

 

 

If you are within the European Union, you are entitle to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

 

 

We will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

 

 

You have the right to request access to your data that the Company stores and the rights to either correct, verify, change, remove,   rectify, or erase your personal data.

 

 

You have the right to seek restriction on the processing of your data.

 

 

You have the right to object to the processing of your data and the right to the portability of your data.

 

 

To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time with affecting the lawlessness of processing based upon consent that occurred prior to your withdrawal of consent.

 

 

You have a right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the GDPR.

 

 

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

 

 

SECTION 10 – QUESTIONS AND CONTACT INFORMATION

 

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us:

 

 

Email support@bewhatmattersllc.com (all concerns, except for products) or by mail at
BE What Matters® 777 N. Jefferson St., Suite 408 PMB 1431, Milwaukee WI  53202

 

 

OR

 

 

Email connect@forgetlabels.store (all product-related concerns) or by mail at
OUTSPEAK! Apparel & Gifts LLC. c/o FORGET LABELS®- 777 N. Jefferson St., Suite 408 PMB 1431, Milwaukee WI  53202