Last updated: 07182023

Our goal is to ensure a quality customer experience.

RETURNS/EXCHANGES

We do not refund any purchases made on our websites (www.bewhatmatttersllc.com, www.forgetlabels.store)

Sales are final and the company does not any Money-Back Guarantees. You recognize and agree that you shall not be entitled to any refunds under any circumstances.

All orders are special order and FINAL SALE. No refunds or returns accepted at this time. Please check all sizing and descriptions to ensure that you receive the correct product before ordering.

DAMAGED/REPLACEMENTS

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Customers have 10 days to report any damages for a replacement. If you need assistance with a damaged item please email our support team at connect@forgetlabels.store with the subject: Damage/Replacement and include your order number, picture, and name. 

CANCELLATIONS

All orders are sent to dispatch immediately after the order is placed, which means we are unable to cancel orders. Please note that items may ship from different warehouses separately.

SIZING 

Please refer to the size charts and product descriptions for each item. Unless indicated, t-shirts and pullovers are unisex so they may run larger. 

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at connect@forgetlabels.store
Our contact information is posted below: 

Email support@bewhatmattersllc.com (all concerns, except for products) or by mail at
BE What Matters® 777 N. Jefferson St., Suite 408 PMB 1431, Milwaukee WI  53202

OR

Email connect@forgetlabels.store (all product-related concerns) or by mail at
OUTSPEAK! Apparel & Gifts LLC. c/o FORGET LABELS®- 777 N. Jefferson St., Suite 408 PMB 1431, Milwaukee WI  53202